{"id":1523,"date":"2025-10-09T23:26:16","date_gmt":"2025-10-09T23:26:16","guid":{"rendered":"https:\/\/tactjo.com\/en\/?page_id=1523"},"modified":"2025-10-09T23:28:16","modified_gmt":"2025-10-09T23:28:16","slug":"effective-communication-skills-the-bridge-between-intention-and-impact","status":"publish","type":"page","link":"https:\/\/tactjo.com\/en\/effective-communication-skills-the-bridge-between-intention-and-impact\/","title":{"rendered":"Effective Communication Skills – The Bridge Between Intention and Impact"},"content":{"rendered":"\t\t
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Effective Communication Skills - The Bridge Between Intention and Impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Overall Goal: To develop participants' self-awareness and behavioral skills to enhance their communication effectiveness in various situations (face-to-face, virtual, written), with a focus on building relationships and preventing misunderstandings.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBack<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegister<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Modules <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    1. Communication Fundamentals: What Breaks Down in the Process?<\/strong><\/li><\/ol>
      • Understanding the communication process model (Sender, Receiver, Message, Channels, Noise).<\/li>
      • The role of perception, assumptions, and biases in distorting the message.<\/li>
      • The importance of shared responsibility for understanding between the sender and the receiver.<\/li><\/ul>
        1. Active Listening Skills: The Most Powerful Communication Skill<\/strong><\/li><\/ol>
          • The difference between “hearing” and “listening.”<\/li>
          • Techniques for active listening (paraphrasing, summarizing, asking clarifying questions).<\/li>
          • Reading between the lines: understanding unspoken emotions and needs.<\/li><\/ul>
            1. The Arts of Verbal and Non-Verbal Communication<\/strong><\/li><\/ol>
              • Using body language (eye contact, gestures, posture) to enhance or weaken the message.<\/li>
              • Organizing thoughts before speaking (structure: beginning, middle, end).<\/li>
              • Tailoring tone of voice and pace according to the nature of the message and the audience.<\/li><\/ul>
                1. Communication in Challenging Contexts<\/strong><\/li><\/ol>
                  • Delivering constructive feedback using the “Sandwich” model or the SBI model (Situation, Behavior, Impact).<\/li>
                  • Managing controversial discussions and differences of opinion professionally.<\/li>
                  • Dealing with difficult personalities and emotionally charged situations.<\/li><\/ul>
                    1. Communication in the Virtual and Digital World<\/strong><\/li><\/ol>
                      • Etiquette and procedures for communication via email and video conferencing (managing audio, video, participation).<\/li>
                      • How to appropriately convey tone and emotions in short text messages.<\/li>
                      • Building trust and relationships in a hybrid work environment.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                        Effective Communication Skills – The Bridge Between Intention and Impact Overall Goal: To develop participants’ self-awareness and behavioral skills to enhance their communication effectiveness in various situations (face-to-face, virtual, written), with a focus on building relationships and preventing misunderstandings. Back Register Modules Communication Fundamentals: What Breaks Down in the Process? Understanding the communication process model […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1523","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/pages\/1523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/comments?post=1523"}],"version-history":[{"count":4,"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/pages\/1523\/revisions"}],"predecessor-version":[{"id":1529,"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/pages\/1523\/revisions\/1529"}],"wp:attachment":[{"href":"https:\/\/tactjo.com\/en\/wp-json\/wp\/v2\/media?parent=1523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}